Business Service Management

Business ServiceWhether serving public sector organisations, owner managed businesses, private individuals or listed companies with overseas operations, our goal is to help our clients achieve their ambitions. The service desk is the single point of contact for IT Support, managing incidents and service requests, and handling communication with users. Automated ticket tracking, routing, and email notifications help resolve issues and requests efficiently, and self-service access for users helps them find answers to common problems quickly. With the right tool set your service desk can improve IT and business processes across the organization to run more efficiently.

Cable theft is a huge problem in South Africa and one that effects business’s on a daily basis, with our fully redundant Wireless network the need to rely on copper cables to deliver services to your door is a thing of the past. Our Carrier Class wireless network is fully redundant and we currently deliver voice over IP, VPN and Internet services through it.

As a child-care provider, you’ll need a state license, plenty of baby-sitting experience, and a lot of patience and TLC. Whether you “sit” at your place or theirs, you’ll find busy parents aren’t your only clients; many office complexes, gyms and other businesses need quality child care, too.

The Wells Fargo Works website is our online resource center dedicated to the small business owner. By delivering a wide range of products, resources, and guidance, we help small businesses take steps towards achieving their goals. Our latest publication explores the benefits of Global Business Services beyond the traditional cost and operational benefits of shared services, such as alignment with growth, risk and talent strategies.

Oracle e-Business Suite is an important supporting system for the dynamics of a growing company. Occasionally, an information technology service can be used by various types of industries. However, it depends on the service needs of the business. Telkom Solution brings Horizontal Solution to meet the needs of the business people.