WhatsApp is gearing up to finally monetize its messaging app by charging large enterprise businesses for tools to better communicate with customers. Cable theft is a huge problem in South Africa and one that effects business’s on a daily basis, with our fully redundant Wireless network the need to rely on copper cables to deliver services to your door is a thing of the past. Our Carrier Class wireless network is fully redundant and we currently deliver voice over IP, VPN and Internet services through it.
Last, business continuity and disaster recovery as well as data center migration projects receive invaluable data from accurate and always up-to-date service models. Comparing the configuration of existing business services to those created in their image for redundancy or migration purposes is easy. Understanding the configuration prior to initiating a project is also straight-forward.
ITIL, according to the ITIL books themselves, is “a set of best-practice publications for IT service management”. ITIL does not, therefore, give guidance on Business Service Management or Service Management outside of the IT domain. Get the latest news and information about IT services and content solution for the banking, financial services and cross industries in Indonesia and Asia Pasific.
As the operations arm of Fidelity Investments, India, we focus on the Workplace Solutions business. We help address over a million customer needs each month through a wide spectrum of services ranging from transaction processing to risk management. A complete, intelligent solution, powered by Office 365 and Windows 10, allowing you to empower your team, safeguard your business, and simplify IT management.
The benefits of a service-aligned approach to IT operations seem obvious. With a shift in emphasis to a business services perspective, we as an industry can go much further so that IT delivers on the promise of partnering with the business, speaking the same language as the business, and becoming a real bottom-line contributor to business results.