Whether serving public sector organisations, owner managed businesses, private individuals or listed companies with overseas operations, our goal is to help our clients achieve their ambitions. Telkom Solution has designed Digital Resources and Utility Solution, an ICT-based answer that facilitates the operations management in mining and constructions. This solution proves our commitment in supporting the Government’s program to increase the value of the country’s oil and gas industries.
Spanning from fortune 500 companies to startups we provide the best in business services to a massive client base. We combine our people, process and technology strengths to co-create customer-focused solutions with our clients, leading to enhanced customer experience.
The European Commission recently conducted a study that identifies the formalities and the related costs imposed on certain businesses providing cross-border services. The study found that businesses engaging in cross-border service provision were confronted with significant administrative barriers and high costs in several EU countries.
Cable theft is a huge problem in South Africa and one that effects business’s on a daily basis, with our fully redundant Wireless network the need to rely on copper cables to deliver services to your door is a thing of the past. Our Carrier Class wireless network is fully redundant and we currently deliver voice over IP, VPN and Internet services through it.
The most important lessons:Â Services will increasingly be procured together with products (hybrid services) and because of that complexity and the need to increase knowhow in procurement and products will increase more and more. This can’t be handled by procurement alone in the future. This will become more of a team effort, or even an empowerment and enablement of the experts that are the nearest to the customer need. Furthermore the service provider will have to tightly integrate with the customers value stream. Most important learning was that the researcher found is no pattern to procure business services nor a tool yet, that supports it.